FAQs

• Hours and days of operation: Monday to Friday (business days) from 9:00 am to 18:00 pm.
• Do you have a place to pick up? Yeah. Contact our WhatsApp and you can coordinate the pickup at our pick up point in Godoy Cruz, Mendoza.
• Do you make home deliveries? We ship all over the country. If you live in Greater Mendoza, shipping is free. Rest of the country: We share part of the freight with you, charging you only a fixed amount for up to 4 boxes of wine or similar content to the destinations we send with our logistics providers. Tierra Del Fuego and Patagonia consult cost before.
• How do I apply a discount coupon? Once you have all the products you wanted to buy in the cart, you click on the "Start purchase" button and you will see that "Add discount coupon" appears below the TOTAL. Click on it, write the name of the coupon and apply it. Ready!
• Do you sell by the bottle? Yeah. Packaging and shipping are charged. Contact us and we will give you a price per unit
• Can products be returned? Yeah. Contact us to tell us the reason for the return and we will explain how to do it.
• What are the requirements to return a product? As soon as you receive your product, you should check that at first glance the packaging is in perfect condition. If it is not, you must reject the product to the carrier/mailer and observe the cause of rejection in its transport document. If you regret your purchase, you can return it as long as the product is in perfect condition, with its accessories, manuals, labels and in the original packaging. When we receive the product and confirm it, we will refund the money less any expenses incurred.
• What happens if I return a product that does not meet these requirements? If we review the product and notice that it does not meet these conditions, the return will be rejected and we will send the product back to the same address where you received it.
• Can I change a single product? If you want to return a single product from several purchased, you can do so if it meets the previous conditions.
• Do you have wholesale price lists? In principle, we sell to everyone who enjoys our products. We do not have wholesale lists to send you but if you tell us the products and quantities we will quote you. Our promotions are published in the store.
• Do you export? At the moment we do not carry out exports, but if you tell us which logistics service you work with, we will be able to contact you.

TERMS AND CONDITIONS

WINEMENDOZA, describes, through this document, the rules of use of the site www.winemendoza.com.ar and any other website, store or application operated by the owner.

By browsing this website, we consider that you agree to the terms of use below.

If you do not agree to the terms of this agreement, we ask that you do not make any other use of this website, including registering or submitting your personal data.

If we change our terms of use, we will post the new text on this website, with an updated revision date. We may modify this document at any time.

If there is a material change to the terms of this agreement, we may notify you using the contact information we have in our database or by notification.

Your use of this website following any changes means that you accept the revised terms of use. If, after reading the revised version, you do not agree to its terms, please terminate your access.

• Section 1 - User

Use of this website automatically grants you the status of User and implies your full acceptance of all the guidelines and conditions included in these Conditions.

• Section 2 - Accession together with the privacy policy

The use of this website implies adherence to these Terms of Use and the most updated version of the WineMendoza Privacy Policy.

• Section 3 - Conditions of access

In general, access to the WineMendoza website is free and does not require prior registration.

However, to use some features, the user may need to register, creating a user account with a username and password.

It is the user's responsibility to provide only correct, authentic, valid, complete and updated information, as well as not to disclose their username and password to third parties.

Some parts of this website offer the user the option to post comments in certain areas. WineMendoza does not consent to the publication of content that is discriminatory, offensive or illegal, or that infringes the copyright or any other right of third parties.

The publication of any content by the user of this website, including messages and comments, implies a non-exclusive, irrevocable and irreversible license for its use, reproduction and publication by WineMendoza on its website, internet platforms and applications. , or even on other platforms, without any restrictions or limitations.

• Section 4 - Cookies

Information about your use of this website may be collected through cookies. Cookies are pieces of information that are stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the website, pages visited, language preferences and other anonymous traffic data. We and our service providers use the information for security protection, to facilitate navigation, to display information more efficiently and to personalize your experience when using this website, as well as for online tracking. We also collect statistical information about website usage to continually improve our design and functionality, to understand how the website is used, and to help you resolve relevant problems.

If you do not want your information to be collected through cookies, there is a simple procedure in most browsers that allows you to automatically reject cookies, or gives you the option to accept or reject the transfer of a specific cookie (or several). from a specific website to your computer. However, this may create inconvenience in your use of the website.

The settings you choose may affect your browsing experience and the performance required by the use of cookies. In this sense, we reject any responsibility for the consequences arising from the limited functioning of this website caused by the deactivation of cookies on your device (inability to set or read a cookie).

• Section 5 – Intellectual Property

All elements of WineMendoza are the intellectual property of it or its licensors. These Terms or your use of the Website do not grant you any license or right to use the intellectual property rights of WineMendoza or any third party.

• Section 6 – Links to Third Party Websites

This website may contain, from time to time, hypertext links that will redirect you to the websites of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please remember that each site has its own privacy practices and we are not responsible for these policies.